Knowledge Overview

Knowledge is Mutiny’s company wiki. It’s how Mutiny learns about how you work and how your team sells, so the agent can act with the right context from the start.

Opening Knowledge

In the left sidebar, open the Assistant dropdown and select Knowledge.

Personal knowledge and Company knowledge

Knowledge is split into two sections:

• Personal knowledge captures how you specifically work: your voice, your deals, your preferences, your calendar.
• Company knowledge captures how your company works: your product, your messaging, your sales process, your team structure.

Together they give the agent a shared source of truth to pull from in every thread, automation, and asset.

Auto-generated by Mutiny

Pages in Knowledge are generated automatically as Mutiny picks up context from your meetings, emails, integrations, and the work you do in the product. You don’t need to seed it yourself.

Editing a page

To change anything about a page, open the three-dot menu in the top right of the page and click Edit. From there you can edit the content directly.

Keep in mind Knowledge stays current on its own, so edits are most useful for correcting something Mutiny got wrong or adding a nuance it couldn’t infer from context.