Data deletion

There are two ways to delete user data from Mutiny.

Email

European and California residents can exercise their data deletion requests by sending Mutiny Visitor IDs (mutinyVisitorId) or User IDs (userId) to support@mutinyhq.com.

API

There may be times where you will receive a data deletion request from your users or customers, per GDPR requirements.

Mutiny makes this easy for you by providing a simple API allowing you to delete user data for specific users. Please contact support@mutinyhq.com for access to the API.

• URL: https://api.mutinyhq.com/data-deletion-request
• Method: POST
• Parameters:
  

  Name	Description
  token	Pre-shared authentication key
  user_id	The user_id to delete data for

The API always returns a valid JSON response. On success it will return a response containing a “status” key with the value “ok”. On error it will return a response containing an “error” key explaining the error.