Data deletion

Data deletion via Email

European and California residents can exercise their data deletion requests by sending Mutiny Visitor IDs (mutinyVisitorId) or User IDs (userId) to support@mutinyhq.com.

Data deletion via API

There may be times where you will receive a data deletion request from your users or customers, per GDPR requirements.

Mutiny makes this easy for you by providing a simple API allowing you to delete user data for specific users. Please contact support@mutinyhq.com for access to the API.

• URL: https://api.mutinyhq.com/data-deletion-request
• Method: POST
• Parameters:
  

  Name	Description
  token	Pre-shared authentication key
  user_id	The user_id to delete data for

The API always returns a valid JSON response. On success it will return a response containing a “status” key with the value “ok”. On error it will return a response containing an “error” key explaining the error.